Frequently Asked Questions (FAQ)

Frequently Asked Questions

Is this a housing agency?
No. HomeBase NL™ is not a real-estate agency and does not list or rent homes.
We provide a verified toolkit that helps you avoid scams, understand the Dutch housing system, and secure legitimate rentals faster on your own.

Will you find a house for me?
No. We do not search for or guarantee housing.
The toolkit teaches you exactly how to verify listings, communicate with landlords, and act fast on real opportunities safely and legally.

Who is this for?
Expats, international professionals, students, and families moving to the Netherlands who want to save time, money, and stress by avoiding scams and preparing the right documents.

How fast can I start using it?
Instantly. After checkout, you’ll receive immediate access to all digital files and the AI assistant available 24/7, no appointments or waiting.

Can I get a refund?
Because HomeBase NL™ is a digital download, all sales are final.
If you experience any technical issues accessing your files, contact us within 7 days and we’ll restore access.

Need support?
You can message our AI Assistant directly inside your toolkit 24/7.
It can answer all your relocation and housing-related questions instantly.